Privacy Policy

Privacy Policy for MaduPay Services

Effective Date: December 2024

MaduPay ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through www.madupay.com ("Website") and any associated applications (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Includes name, email address, phone number, company details, and other identifying information provided during registration or use of the Services.
• Transaction Information: Includes details about payments, transfers, and other transactions performed through our Services.
• Technical Information: Includes IP addresses, browser type, operating system, and other technical details collected through cookies or other tracking technologies.
• Verification Information: Includes government-issued identification and other documents required to comply with legal and regulatory obligations.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our Services.
• Facilitate and process Transactions.
• Verify your identity and ensure compliance with legal obligations.
• Communicate with you regarding your account or the Services.
• Prevent fraudulent activities and ensure security.
• Comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: To assist with operations such as payment processing, identity verification, and technical support.
• Regulatory Authorities: To comply with legal and regulatory requirements.
• Business Partners: When necessary to facilitate transactions or provide additional services you request.
• Legal Entities: In response to lawful requests or to protect our legal rights.

4. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations. When no longer required, your information will be securely deleted or anonymized.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your personal data.
• Restrict or object to data processing.
• Withdraw consent for data processing.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, contact us at privacy@madupay.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience.
• Analyze website usage and performance.
• Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

8. International Data Transfers

As a U.S.-based company, your information may be transferred to and stored in the United States or other jurisdictions. We ensure appropriate safeguards for international data transfers as required by applicable laws.

9. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the Website, and continued use of the Services constitutes acceptance of the updated Privacy Policy.

11. Contact Us

For questions or concerns regarding this Privacy Policy, contact us at:

MaduPay Privacy Team
Email: privacy@madupay.com
Website: www.madupay.com

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